Appointment Booking
& Customer Services
What We Do
When it comes to running call centres, we don’t just know the industry - we’ve defined it. With over 20 years of relentless focus, we’ve not only lived and breathed call centres - we’ve perfected it.
Specialising in call centre staffing, cold calling, booking appointments and customer services, we’ve successfully placed more than 2,000 professionals in roles where they thrive.
Our deep expertise goes beyond filling positions; we build high-performing teams by handpicking talent, refining skills, and implementing rigorous screening processes.
Every hire we make is backed by decades of insight, ensuring businesses get the right people—and candidates land the right opportunities.
FAQ
We specialise in:
✔ Outbound: Cold calling, lead generation, appointment setting, telemarketing & sales
✔ Inbound: 24/7 customer support, order processing, help desk, and complaint resolution
✔ Hybrid: Lead nurturing, reactivation campaigns, and omnichannel follow-ups (calls + SMS + email).
We have 20+ years of experience in the call centre industry, serving clients across healthcare, telecoms, claims, real estate, e-commerce, and more.
Both! We can:
Work from your existing leads
Source exclusive leads for you (additional cost)
Clean / update your current database.
Answer to the question.